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Worldwide: 239.418.0535
Fax: 239.418.0538

2651 Park Windsor Drive
Suite 203
Fort Myers, FL 33901

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Home / Troubleshooting and Warranty

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Warranty Policy:  In plain language, we have two parts to our warranty policy regarding our Medi-Kool RX Cabinets.  


Mermaid Manufacturing strives to produce the finest products on the market and works hard to meet or exceed the demands of today's customers.  With this in mind, Mermaid has created this troubleshooting section to aid you, or your customer, with any issue that may arise.  Should something occur that is not included here, please let our staff know.  We will do our best to include the issue for our current and future customers.

Marine Air Warranty

All Mermaid Marine Air Conditioning Systems (excluding pumps) carry a limited 5 year warranty. All pumps and thermostats have a one year warranty.

All Mermaid Manufacturing Dry-Pals, Remote Refrigeration Units, and Medi-KoolŽ products carry a limited one-year warranty. Please email or call us for any questions you may have regarding any of our products.